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Bone Ranger

Name: Bone Ranger
Address: Concession Rd 14, Cannington, ON L0E 1E0, Cannington, ON, L0E 1E0, CA
Telephone: +1 647-237-0592
Rating: 4.9

Concession Rd 14, Cannington, ON L0E 1E0

4.9

40 Google reviews

Cage-freeStaff overnightOutdoor yardMedication adminTrainingOvernight potty breaks

Overview

Bone Ranger is a home-based dog boarding, daycare, and training facility in Cannington, ON operated by Jackie, a certified professional with since 1989 experience. They offer cage-free lodging at $55/day in their home, adventure camp on Tuesdays, and training classes using positive reinforcement. Dogs are treated as family members with 24/7 care, medication administration included at no extra charge, and must be good with children and other dogs.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:Before 10am

Pick-up hours:After 3pm

Billing method:Per night

Care & Play

Group play

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

40 reviews analyzed

Bone Ranger is highly regarded for its cage-free, home-like environment and expansive acreage, making it a top choice for high-energy and anxious dogs. Owner Jackie is frequently praised for her deep expertise in animal behavior, training, and responsive communication. While the vast majority of feedback is glowing, a significant negative review regarding the care of senior dogs and the owner's defensive response style suggests a potential friction point regarding high-maintenance medical needs and refund policies.

Cleanliness

5.0

Facility

5.0

Drop-off / pickup

5.0

Dog happiness

4.9

Communication

4.9

Staff

4.8

Value

4.5

Safety

4.2

People love

High-energy/Anxiety care(6)Acres of space/Property(8)Training and Recall(7)Pick-up Bus Service(3)

Staff shoutouts

Jackie(31 mentions)

Worth noting

Allegations of weight loss, lethargy, and missing supplies/food during a 10-day stay.

“We were first shocked to notice that they had both lost a lot of weight and looked thin... Jackie did not have any of their stuff ready... gave us back only enough dry food for us to feed our dogs for 1 day.”

Conflict regarding dog aggression and segregation during boarding.

“She first advised that one of our dogs was being aggressive and she had to segregate him. Odd, since he plays with other dogs on a regular basis.”

Billing/Refund disputes for early pickup

“When we asked if we would receive back the EXTRA money we paid her for keeping them overnight on the last day, she responded... we would not get anything back.”

Owner replies to 75% of reviewsdefensive tone14 repeat customers

Top Rated

4.9 stars from 40+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 40 reviews.

At a Glance

Google rating

4.9/ 5

Review score

4.8/ 5

Amenities6 of 14

Reviews40

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$55/night

Daycare

$35–$55/day

Contact

Visit Website +1 647-237-0592 Concession Rd 14, Cannington, ON L0E 1E0

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