Bonita Boarding Kennel and Pet Camp

Dog became ill (vomiting blood, bloody diarrhea) after boarding - required emergency vet visit

“He was vomiting blood immediately upon returning home which resulted in an emergency vet trip...blood dripping from his rear and uncontrollable bloody diarrhea.”

Dog collapsed and needed CPR during overnight boarding

“They told me my dog had collapsed and 'died', but they were able to perform CPR & resuscitate him.”

Dog contracted kennel cough and conjunctivitis during stays

“Our new pooch has stayed at the kennel twice this year; both times coming away with an illness: conjunctivitis of her eyes and kennel cough.”

Communication gaps during boarding stays(3 mentions)

“Nothing was disclosed at pick up and I received no phone calls during the stay.”

Billing/discount policy issues(2 mentions)

“She met me at the door I gave her my credit card tells me she doesn't know how much it costs...charged me for three nights when he only stayed two.”

Phone responsiveness(2 mentions)

“Nobody would pick up the phone when I periodically called to check in on my dog.”