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Border Animal Hospital

Name: Border Animal Hospital
Address: 617 S International Blvd, Weslaco, TX 78596, Weslaco, TX, 78596, US
Telephone: +1 956-968-3858

617 S International Blvd, Weslaco, TX 78596

4.4

700 Google reviews

GroomingOnline booking

Overview

Border Animal Hospital is an AAHA-accredited veterinary hospital in Weslaco, TX that also operates a Pet Resort offering boarding, grooming, and daycare services. As a full-service animal hospital with emergency vet care on-site, they provide comprehensive veterinary services alongside their boarding facilities. The facility is open Monday-Friday 7am-6pm with weekend urgent care available Saturday-Sunday 8am-5pm.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Safety & Emergency

Emergency vet protocol:On site

Emergency vet cost:Owner

What Reviews Say

700 reviews analyzed

Border Animal Hospital receives mixed reviews with a majority of positive experiences praising compassionate veterinarians (especially Dr. Vindell, Dr. Coy, and Dr. Cruz), friendly staff, and convenient weekend emergency hours. However, significant concerns include extremely long wait times (frequently 2-4 hours), high pricing compared to other Valley vets, and disturbing allegations of pets being turned away during emergencies or misdiagnosed. The facility offers veterinary care, grooming, and boarding services. Long-term clients appreciate the care but acknowledge the challenges of getting appointments and the busy nature of the practice.

Cleanliness

4.5

Facility

4.4

Dog happiness

4.3

Staff

4.2

Communication

3.8

Safety

3.5

Value

3.2

People love

Compassionate and knowledgeable veterinarians(85)Friendly and caring staff(72)Good emergency weekend hours(38)Quality grooming services(25)Clean facility(18)

Staff shoutouts

Vindell(42 mentions)Coy(18 mentions)Cruz(15 mentions)Tracy(12 mentions)Terri(10 mentions)Sofia(8 mentions)Josh(6 mentions)Esteban(5 mentions)

Worth noting

Pet deaths potentially due to delayed or inadequate care

“my dog Buddy passed away... I hold you responsible for not trying to save him”

Misdiagnosis concerns - pets sent home without proper treatment

“They didn't even look at her ears... prescribed medications based on assumptions”

Turned away emergency cases

“They told me to go to McAllen... my dog didn't make it”

Extremely long wait times (2-4+ hours)(45 mentions)

“Waited an hour and a half past the appointment time in the parking lot”

High prices / overcharging(28 mentions)

“They are very pricey... everything requires separate consults”

Rude/unprofessional front desk staff(22 mentions)

“The receptionist was very rude... no compassion”

Difficulty getting appointments / phone calls answered(18 mentions)

“Placed on hold for 15 minutes... phone lines say it's closed”

Inadequate emergency care / turned away(12 mentions)

“They refused to see my pet... told me to go to McAllen”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone156 repeat customers

At a Glance

Google rating

4.4/ 5

Review scoreInsufficient topic coverage

Amenities2 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.156

Pricing

Contact facility for pricing

Contact

Visit Website +1 956-968-3858 617 S International Blvd, Weslaco, TX 78596

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Pet Resort at Border Animal Hospital

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4.4· 16 reviews

Staff overnightOutdoor yardPool / water playGroomingOnline booking

Contact for pricing

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