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Bouquet Canyon Kennels

Name: Bouquet Canyon Kennels
Address: 29973 Bouquet Canyon Rd, Santa Clarita, CA 91390, Santa Clarita, CA, 91390, US
Telephone: +1 661-297-5484
Rating: 4.8

29973 Bouquet Canyon Rd, Santa Clarita, CA 91390

4.8

107 Google reviews

Outdoor yardMedication adminGroomingTraining

Overview

Bouquet Canyon Kennels is a historic dog boarding and daycare facility in Santa Clarita, CA, founded in 1971 as part of the Hollywood dog training legacy (connected to Carl Spitz, Sr. who trained Toto from The Wizard of Oz). Currently family-owned and operated by Mike and Ligaya, with their children Garrett and Jessica managing the business, they offer overnight boarding for dogs (under 30lbs: $65/night, over 30lbs: $70/night), cats ($40/night), and small domestic pets ($30/night), plus daycare, grooming, and a training enrichment program. The facility features private indoor/outdoor accommodations with no mixing of animals from different households.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:6am-5:30pm

Pick-up hours:6am-5:30pm

Checkout time:11am

Billing method:Per night

Cancellation & Deposits

Care & Play

Comfort items allowed

Feeding policy:Owner provides food

Extras

Multi-dog discount — Multi-pet discount for multiple pets from the same family sharing the same space (same species only)

Owner operated

What Reviews Say

103 reviews analyzed

Bouquet Canyon Kennels receives overwhelmingly positive reviews with 85 of 103 reviews giving 5 stars. Customers consistently praise the caring staff who treat dogs like family, excellent communication including email updates during stays, and fair pricing. The facility is particularly recommended for senior dogs and those with special needs. A small number of negative reviews cite billing disputes, communication issues around reservations, and one alleged injury incident. The owner responds professionally to all reviews, including critical ones, typically within 1 day. The few complaints appear to be outliers against a generally very satisfied customer base.

Dog happiness

4.9

Staff

4.9

Cleanliness

4.8

Facility

4.7

Communication

4.7

Value

4.6

Drop-off / pickup

4.6

Safety

4.3

People love

Staff treats dogs like family/own(25)Dogs excited to return/happy(20)Great for senior/special needs dogs(8)Excellent communication updates(6)Reasonable pricing(6)Individual attention to dog personalities(5)

Staff shoutouts

LindseyJessica(3 mentions)LigayaJuiceGina

Worth noting

Dog injured during stay, staff allegedly unresponsive

“Rude! Disrespectful staff and didn't inform me my dog got hurt. Don't take your animals here. They're unsympathetic if your animal got hurt they just say 'per our contract it's not our problem' INSANE!”

Billing/charge disputes

“They will charge you even if you never confirmed any reservation. They dont keep track of their cancellations properly and are not considerate.”

Communication/transparency issues

“Zero transparency. They tell you one thing over the phone, something else via email.”

Reservation/cancellation policy confusion(3 mentions)

“I called 3 to 4 weeks prior made a reservation was told they needed all shot paperwork on pup... I finally got into the vet which isn't easy then called more then a week before reservation and got CANCELED!! Why? Cause they didn't get my paperwork. NOT RELIABLE AT ALL!”

Holiday pickup restrictions

“You can't pick your pet up on a Holiday but they charge you for it anyway.”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone35 repeat customers

Top Rated

4.8 stars from 107+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 107 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.7/ 5

Amenities4 of 14

Reviews107

Repeat customersNumber of reviews that mention returning or being a regular customer.35

Pricing

Boarding

$30–$70/night

Daycare

$35/day

Contact

Visit Website +1 661-297-5484 29973 Bouquet Canyon Rd, Santa Clarita, CA 91390

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