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Bow Wow Care 101

Name: Bow Wow Care 101
Address: 27622 Camino Capistrano suite a, Laguna Niguel, CA 92677, Laguna Niguel, CA, 92677.0, US
Telephone: +1 949-582-0660
Rating: 4.6

27622 Camino Capistrano suite a, Laguna Niguel, CA 92677

4.6

33 Google reviews

Outdoor yardMedication adminGroomingClimate controlled

Overview

Bow Wow Care 101 is a pet care facility in Laguna Niguel, CA offering dog boarding, doggie daycare, and grooming services. They provide climate-controlled accommodations with individual staff interaction, outdoor playtime, and can care for dogs, cats, birds, rabbits, and guinea pigs. The facility requires vaccination proof and does not charge extra for medication administration.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: DHPP, Rabies, Bordetella, FVR-CP

Policies & Details

Care & Play

Group play

Solo play

Feeding policy:Owner provides food

What Reviews Say

32 reviews analyzed

Bow Wow Care 101 enjoys overwhelmingly positive reviews (81% 5-star) with exceptional staff warmth and dog happiness being the primary strengths. However, two concerning reviews about kennel cough transmission and refund issues represent serious red flags that warrant attention. The facility excels at grooming and communication (daily photo updates), though some concerns exist about limited outdoor space compared to competitors. The owner responded defensively to a negative review, claiming the reviewer wasn't a client.

Staff

4.9

Dog happiness

4.8

Cleanliness

4.8

Communication

4.7

Value

4.5

Drop-off / pickup

4.5

Facility

3.8

Safety

3.5

People love

Staff genuinely loves and cares for dogs(12)Clean facility(5)Great grooming services(6)Excellent communication/picture updates(4)Dogs happy and excited to return(8)

Staff shoutouts

Martina(4 mentions)Noriko(3 mentions)Scott(3 mentions)ChrisEadeth

Worth noting

Kennel cough/illness transmission

“2 days later she got kennel cough from one of the dogs there”

Refund issues/unresponsive customer service

“I requested a refund I have been calling for my refund. I still have no answer and no refund. Every single time I call it get sent to voicemail”

No outdoor space for dogs

“I didn't realize from the website that there was no outdoor space for the dogs”

Lack of outdoor space/amenities(2 mentions)

“There was no outdoor space for the dogs”

Communication issues/refund requests ignored

“I still have no answer and no refund. Every single time I call it get sent to voicemail”

Owner replies to 3% of reviewsdefensive tone12 repeat customers

Top Rated

4.6 stars from 33+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 33 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.4/ 5

Amenities4 of 14

Reviews33

Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

Contact

Visit Website +1 949-582-0660 27622 Camino Capistrano suite a, Laguna Niguel, CA 92677

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