Branson Pet Resort

Potential feeding neglect - dog not fed for 2 days according to owner

“She was not feed because of the marks around her face. My poor baby was without food for 2 whole days”

Possible dehydration of dog during stay

“They drank 3 large bowls of water in 5 hours. It was obvious, they were not given any water, they were dehydrated”

Flea/ear mite infestation after stay

“They now have fleas and ear mites”

No-show for scheduled after-hours drop-off

“Showed up at 6:20 called serval times, no answer. Emailed again and still nothing. We waited until 6:45”

Limited dog playtime/socialization(2 mentions)

“My dog, who is a mini schnauzer did not get to play with other dogs. They don't allow play time.”

Unresponsive phone/customer service(2 mentions)

“I called at 3:30 and no answer and no one called me back”

Reception staff attitude

“I was not pleased with the lack of customer service from the lady at the check in desk”