Smithville facilities
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Briar Meadows

8309 RR 20, Smithville, ON L0R 2A0

4.7
146 Google reviews
Outdoor yardGroomingTrainingClimate controlled

Overview

Briar Meadows is a locally owned dog boarding and daycare facility in Smithville, Ontario featuring 7000sqft of fenced outdoor play areas with artificial turf and climate-controlled indoor spaces. They offer overnight boarding, regular and casual daycare, grooming, and training services, with mandatory trial days for new boarding dogs and a fully booked regular daycare program.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7am-9am (weekdays) / 8-10am (weekends)
Pick-up hours:3-4pm (weekends) / 4-6pm (weekdays)
Late pick-up fee:$15 PM pickup / $30 private pickup outside hours

Cancellation & Deposits

Holiday surcharge — Peak rates apply

Care & Play

Group play
Daily updates — Free
Feeding policy:Owner provides food, treats allowed but no chews requiring supervision

Extras

Multi-dog discount — Discounted rates for multiple dogs in same household
Owner operated

What Reviews Say

145 reviews analyzed

Briar Meadows is highly regarded for its energetic atmosphere and the 'all-inclusive' nature of its boarding, which includes daycare at no extra cost. Customers frequently praise the staff's friendliness and the daily Facebook photo updates that provide peace of mind. However, while the vast majority of experiences are glowing, a few serious incidents regarding dog safety and a perceived lack of transparency from management suggest potential risks in conflict resolution.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Facility
4.7
Value
4.6
Drop-off / pickup
4.5
Communication
4.2
Safety
3.5

People love

Social Media Updates(14)Post-visit exhaustion (Good exercise)(18)All-inclusive pricing(5)

Staff shoutouts

CharleneBailey(2 mentions)Faith

Worth noting

Severe injury requiring emergency care and stitches

“our dog was bitten by another dog recently and required emergency care at the pet hospital. Stitches, sedative, antibiotics ect.”

Alleged lack of transparency regarding vaccination records after an incident

“the owner was unwilling to provide proof to either facility. She only stated... she had no legal obligation to provide proof.”

Severe illness (Kennel Cough)

“Came home near death with kennel cough even though she is vaccinated for it.”

Grooming injuries

“cut my dogs nails very short and my youngest dog has been bleeding ever since she got home.”

Hidden/Unexpected fees(2 mentions)

“if you pick up your dog during the 3-4pm pickup window, you owe an additional fee.”

Retaliatory behavior

“We posted a few things nothing negative just suggestions and now our dogs are banned VERY UNPROFESSIONAL”

Top Rated

4.7 stars from 146+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 146 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities4 of 14
Reviews146
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Boarding

$52–$56/night

Daycare

$32–$47/day

Contact

Visit Website+1 905-930-0636Get directions to 8309 RR 20, Smithville, ON L0R 2A0

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