Sulphur facilities
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Bright Animal Care

1709 Maplewood Dr, Sulphur, LA 70663

4.5
69 Google reviews
Outdoor yardGroomingClimate controlledOnline booking

Overview

Bright Animal Care is a pet boarding and grooming facility in Sulphur, LA offering boarding suites, runs, and cabins for dogs and cats. The facility features climate-controlled private rooms with outdoor access via doggy doors, TVs for noise, and a home-like environment. They also provide professional grooming services including baths, haircuts, nail trims, and ear cleaning.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Extras

Multi-dog discount β€” Length of stay and frequent stay discounts
Senior dog accommodations

What Reviews Say

69 reviews analyzed

Bright Animal Care enjoys overwhelmingly positive reviews with a 4.7/5 average across 69 reviews. Customers consistently praise the suite-style boarding options, effective deshedding treatments, and staff who genuinely care for petsβ€”many dogs reportedly get excited to visit. The main concerns are isolated incidents involving nail trimming oversight, occasional staff friendliness issues, and rare grooming quality complaints. The facility demonstrates strong customer loyalty with 18+ explicit repeat customer mentions, and the owner responds warmly to nearly half of all reviews.

Dog happiness
4.9
Cleanliness
4.8
Facility
4.8
Drop-off / pickup
4.7
Safety
4.6
Communication
4.6
Staff
4.5
Value
4.3

People love

Suite/room boarding options(5)Deshedding treatment effectiveness(3)Staff kindness/care(8)Dog happy to visit(4)Professional groomers(3)Flexible scheduling/accommodating(3)

Staff shoutouts

Jeremy(2 mentions)KodaRockyLolaRoxieKissesBentleyGia

Worth noting

Nail trimming negligence resulting in dog injury

β€œher nail was so long it was digging into her paw... she developed an abscess”

Staff allegedly hung up on customer

β€œVery rude when I called they just hung up on me !”

Potential quality decline after ownership change

β€œWas a fantastic place for grooming/boarding for at least 2 years but the quality has gone downhill”

Staff friendliness/inconsistency(2 mentions)

β€œWorkers are not friendly and just seem like they don't care”

Grooming quality concerns(2 mentions)

β€œit looked like someone just hastily shaved them in 5 minutes! Extremely disappointed”

Nail trimming issues

β€œthat's what a groomer is supposed to do-is trim the nails, right??”

Owner replies to 48% of reviewswarm tone18 repeat customers

At a Glance

Google rating
4.5/ 5
Review score
4.6/ 5
Amenities4 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

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