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Bronte Pet Resort

Name: Bronte Pet Resort
Address: 3521 Regional Rd 25, Oakville, ON L6M 4G8, Oakville, ON, L6M 4G8, CA
Telephone: +1 905-582-2255
Rating: 4.6

3521 Regional Rd 25, Oakville, ON L6M 4G8

4.6

45 Google reviews

Medication adminOnline booking

Overview

Bronte Pet Resort is a pet boarding and daycare facility in Oakville, Ontario offering dog and cat boarding with pricing based on pet size (small dogs $35/night to XL dogs $85/night, dog daycare $35/day). The facility requires current vaccinations (DHPP, Bordetella, Rabies for dogs; FVRCP and Rabies for cats) and charges additional fees for medication administration, intact pets, and holiday stays.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: DHPP, Bordetella, Rabies, FVRCP

Policies & Details

Hours & Billing

Drop-off hours:8:00 AM - 7:00 PM

Pick-up hours:8:00 AM - 7:00 PM

Checkout time:11:00 AM

Late pick-up fee:Daycare charges apply after 11 AM

Billing method:Per night

Cancellation & Deposits

Cancellation penalty:15% non-refundable deposit

Deposit required — 15% of total booking

Holiday surcharge — $10/day

Care & Play

Group play

Solo play

Comfort items allowed

Feeding policy:Owner provides food

Raw diet accommodated

Requirements

Spay/neuter policy:$10/day additional for intact pets

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

45 reviews analyzed

Bronte Pet Resort is highly regarded for its compassionate staff and excellent communication, specifically through daily WhatsApp photo updates. Customers frequently highlight the benefit of the large outdoor play area and the peace of mind provided by the owner being a veterinarian. While a small minority of reviews raise concerns regarding facility maintenance and odors, the vast majority of pet owners report happy, relaxed animals and exceptional personalized care for pets with medical needs.

Dog happiness

5.0

Staff

4.9

Safety

4.9

Communication

4.8

Value

4.7

Drop-off / pickup

4.2

Cleanliness

4.0

Facility

3.8

People love

WhatsApp Updates(12)Outdoor Space(6)Medical/Special Needs Care(4)

Staff shoutouts

Victoria

Worth noting

Sanitation and maintenance concerns

“Place smelled like stale dog urine. No lights on. ... Windows had old towels duck-taped on them in lieu of blinds.”

Facility appearance/smell(2 mentions)

“Place was decrepit, looked abandoned and overgrown... overwhelming stench of urine.”

Booking/Administrative issues

“submitted the google form for booking - received no follow up from the business... Seems disorganized.”

Owner replies to 62% of reviewswarm tone11 repeat customers

Top Rated

4.6 stars from 45+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 45 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.5/ 5

Amenities2 of 14

Reviews45

Repeat customersNumber of reviews that mention returning or being a regular customer.11

Pricing

Boarding

$35–$85/night

Daycare

$35/day

Contact

Visit Website +1 905-582-2255 3521 Regional Rd 25, Oakville, ON L6M 4G8

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