Brookfield Pet Hospital Plus
9029 Garfield Ave, Fountain Valley, CA 92708
Overview
Brookfield Pet Hospital Plus is a veterinary hospital in Fountain Valley, CA that has been serving pets since 1981. In addition to comprehensive veterinary services, they offer pet boarding including medical boarding for pets with special needs. The facility features climate-controlled kennels, separate cat boarding areas, daily exercise and playtime, and can administer medications. They require all pets to be spayed/neutered and up to date on vaccinations.
Amenities & Policies
Required vaccinations: up to date with all vaccinations
Policies & Details
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
165 reviews analyzedBrookfield Pet Hospital Plus is a long-standing community fixture with exceptional loyalty, featuring many clients of 20-40 years. While the veterinary care from Dr. Amy and Dr. David is highly praised for compassion and expertise, recent reviews indicate friction regarding high costs and communication breakdowns during surgical discharges. There are isolated but serious safety concerns regarding pet handling and medication accuracy that contrast with the otherwise stellar reputation for medical quality.
People love
Staff shoutouts
Worth noting
Pet escaped during staff supervision
“Brought my dog in for surgery they took her outside for a potty break... She got away from them crossed two major cross streets during traffic.”
Alleged medication dosage error
“The manager told me it was the correct dosage... it was for a dog that’s 10 to 24 pounds [dog is 4.5lbs].”
Unauthorized surgical procedures
“No call, no message and they removed 4 other teeth and not the molars she was brought in for.”
High Pricing/Upselling(12 mentions)
“They want to Nickle and dime you... they do unnecessary things to make a profit.”
Scheduling/Wait Times(5 mentions)
“They screwed up their appointment calendar and wouldn't bother to do anything but offer to set another time half a week later.”
Lack of Vet Access(4 mentions)
“After paying two thousand dollars for a minor surgery, we didn't even get a chance to talk to the vet.”
At a Glance
Pricing
Contact facility for pricing
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing