Camp Bow Wow East Peoria

App and website access failures affecting booking and camera use

“The app does not work on my phone or my husband's phone. Nothing is accessible on the website either. It's been like this for months.”

Reported repeated dog-bite incidents requiring veterinary care

“We took him there 2 times both time he was bitten and had to take him to the Veterinarian.”

Returned belongings reportedly contained dried vomit

“When we got home and began to unpack their things, we discovered dried vomit on their blanket.”

Dog reportedly experienced significant overnight anxiety

“My dog was awake most of the night scared looking and acting anxious he's never been away from home at night alone in enclosed room.”

Concern that comfort items were not provided during boarding

“I don’t believe my dog was given her blankets for comfort as they were folded just as they were when I dropped her off.”

App and website functionality(2 mentions)

“The app does not work on my phone or my husband's phone. Nothing is accessible on the website either.”

Bathing, grooming, and returned belongings(3 mentions)

“When we got home and began to unpack their things, we discovered dried vomit on their blanket.”

Customer-service follow-up(2 mentions)

“We’ve spoken to the office, after both experiences, and feel like their responses have been lacking.”

Overnight confinement and anxiety(2 mentions)

“My dog was awake most of the night scared looking and acting anxious he's never been away from home at night alone in enclosed room.”

Reported dog injuries(2 mentions)

“We took him there 2 times both time he was bitten and had to take him to the Veterinarian.”