Camp Bow Wow Eden Prairie

Dog returned with dried feces and staff reportedly failed to clean or notice it

“Picked my dog up from doggy daycare and she had dried poop all over her bottom.”

Alleged hostile customer-service interaction and refusal of refund

“Owner Diana refused to issue a refund as well as Joseph the manager who was bullying me: very rude, manipulative, narcissistic and threatened to call the police when I kindly requested a refund.”

Alleged repeated failure to provide paid grooming service and resulting loss of trust

“I wouldn’t trust them with my dog again especially since they keep making excuses saying my dog was cleaned when he obviously wasn’t.”

Reported unfriendly staff interaction during grooming complaint

“the woman gave me attitude and rolled her eyes at me”

Grooming cleanliness and service quality(2 mentions)

“The last time he was still dirty and this time, I tried again and he was still dirty”

Failure to notice or clean fecal matter

“Staff did not clean her up and said that they "didn't notice it" all day after she had been there for 8 hours.”

Customer service and accountability(2 mentions)

“No customer service at all even when the situation was their fault.”