Camp Bow Wow Fort Mill

Unnoticed injuries and lack of supervision

“Our 8mo old puppy was returned to us with a nasty gash on her neck that staff hadn't noticed... manager did not review footage, took no responsibility.”

Dogs returned covered in urine/feces

“When picking them up... one bed was soaked in urine. Further both dogs wreaked of urine and needed an immediate bath.”

Medication errors

“She’s on a controlled medication and I count her pills... The number of pills she has at home is the amount she should have if she’d received her meds as prescribed.”

Hidden fees and surcharges(5 mentions)

“The latest addition of a 'late checkout fee' for boarders after 11am is especially disappointing since daycare is supposed to be included.”

Poor communication/No callbacks(7 mentions)

“I called a couple of times during the weekend and didn’t receive a callback... sent an email that was never responded to.”

Camera glitches(4 mentions)

“at times there’s glitch and the cameras can be frozen.”