Camp Bow Wow West Warwick

Dog attack/mauling by another dog resulting in serious injury

“Our dog had been mauled by a bulldog, to the point the attendant said we needed to figure out emergency care. After arranging pick up and normal vet visit (multiple) we are out over $2,000 in vet bills.”

Delayed notification of dog incidents

“They do not call me until 9:30am to tell me my dog snapped at another dog and had to place her in a cabin for time out. 45 minutes after the incident happened.”

Dog injured at facility, owner not notified promptly

“My dog was bit by another dog while at day camp yesterday. The employees did not see the other dog bite my dog and can't identify which dog it was. I was not notified of the incident until I came to pick him up even though it had happened over 3 hours prior.”

Poor handling of dogs not suited for open-play environment

“They put my dogs in a room with 20 other dogs in five minutes and they were terrified and they told me they couldn't take them there at all.”

Lack of communication during boarding stays(3 mentions)

“I recently boarded my dog when I went on my honeymoon for 9 nights and did not get a single update on how she was doing.”

Open-play environment not suitable for all dogs(4 mentions)

“They will not take your dog for boarding if they don't immediately get along with another strange dog.”

Pricing concerns(3 mentions)

“Dog feces not picked up timely... Pricing not honored for 2 dogs in a suite? Said could not give 2 dog rate because they were under different billing accounts?”

Kennel cough/illness after visits(3 mentions)

“Wondering if anyone else's dog has gotten sick the day after doggy daycare. I send both my Golden and German Shepherd, and they both have been throwing up sick the day after spending the day at daycare.”