Camp Nightengale

Allegation of a serious injury occurring during boarding

“During his stay, he developed a very deep ulcer on his right eye.”

Allegation of severe neglect and poor condition at pickup

“he had dropped tons of weight, had large growths/tumors on his sides, had been developing bald patches, was disgustingly dirty, and smelled like shit.”

Allegation of improper feeding and extreme cleanliness failure

“they weren't fed special food we left and they were covered with feces upon pickup!”

Limited communication channels and no photo updates

“There is zero communication with them except for their land line. No cell phone , no pictures”

No source excerpt supports this exact wording; privacy concern is reported in review r18

“we required a ss#.”

Hazardous access road conditions

“The road back to the facility is full of pot holes that can swallow a small car.”

Limited visibility of boarding areas(3 mentions)

“said we couldn't see where dogs would be kept”

Communication limitations(2 mentions)

“There is zero communication with them except for their land line. No cell phone , no pictures”

Alleged cleanliness or animal-care problems(2 mentions)

“he had dropped tons of weight, had large growths/tumors on his sides, had been developing bald patches, was disgustingly dirty, and smelled like shit.”

Poor access road conditions(2 mentions)

“The road back to the facility is full of pot holes that can swallow a small car.”

Alleged health or safety concerns(2 mentions)

“I picked up my pet I immediately noticed he was filthy and could not keep his right eye open.”

Billing for pickup day

“She charged me for the day , for ten minutes.”

Identification and privacy concerns

“they required a ss#.”

Cremation service unavailable

“crematory had broken and would not be repaired”