Ferndale facilities
🐕

Canine To Five

1221 E 9 Mile Rd, Ferndale, MI 48220

4.7
919 Google reviews
Cage-freeLive webcamStaff overnightOutdoor yardPool / water playSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Canine To Five is a premier Metro Detroit dog daycare, boarding, and grooming facility founded in 2005 by Liz Blondy. The Ferndale location offers 18,000 sq ft of climate-controlled indoor space with separate play areas for large and small dogs, outdoor yards with pools, and live webcams. They provide Group Play and Pawsitive Enrichment boarding options, with staff certified in Pet CPR & First Aid and comprehensive training programs.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, DHPP, Leptospirosis, Rabies

Policies & Details

Hours & Billing

Drop-off hours:6:15am-7:30pm
Pick-up hours:6:15am-8:00pm
Late pick-up fee:$5 for first 5 minutes, $10 for 6-10 minutes, $15 for 10-15 minutes
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:Non-refundable deposit if cancelled less than 48 hours in advance
Deposit required50% of reservation
Holiday surcharge$5/night

Care & Play

Group play
Solo play
Daily updatesFree
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 9 months for Group Play; Pawsitive Enrichment accepts intact dogs

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discountMulti-dog and multi-night discounts available
Senior dog accommodations
Owner operated

What Reviews Say

700 reviews analyzed

Canine to Five enjoys overwhelmingly positive reviews with the vast majority of customers giving 5 stars. The facility is praised for its caring staff who genuinely love dogs, excellent puppy socialization programs, clean facilities, and convenient features like webcams and report cards. However, some concerns emerge around safety incidents (bites, injuries), communication gaps regarding dog incidents, and a re-evaluation policy that has frustrated some long-term customers. A few negative reviews cite hygiene issues and dogs coming home smelling of urine, suggesting occasional lapses in care. The pricing is considered premium but generally worth it for the quality of care. The owner actively responds to reviews, including negative ones, with professional and empathetic responses.

Dog happiness
4.5
Staff
4.5
Cleanliness
4.0
Facility
4.0
Drop-off / pickup
4.0
Communication
3.5
Value
3.5
Safety
3.0

People love

Staff genuinely loves dogs and provides excellent care(150)Dogs excited to attend - high happiness levels(120)Puppy program socialization benefits(45)Webcams provide peace of mind(40)Clean, well-maintained facility(35)

Staff shoutouts

Morgan(2 mentions)Samantha(50 mentions)Kaitlin(25 mentions)Madi(20 mentions)John S(20 mentions)Liz(10 mentions)Mandy(3 mentions)Heidi(2 mentions)SierraSerenaGerret(2 mentions)

Worth noting

Dogs left crated/contained for extended periods without bathroom breaks

He must have been crated all day and holding it in...his sweater is wet because it's covered in urine

Re-evaluation policy after break - long-term customers surprised by new requirements(5 mentions)

After 6 months they require a reevaluation...I was completely blindsided

Owner replies to 82% of reviewsAvg response: 2dprofessional tone85 repeat customers

Top Rated

4.7 stars from 919+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 919 reviews.

At a Glance

Google rating
4.7/ 5
Review score
3.9/ 5
Amenities13 of 14
Reviews919
Repeat customersNumber of reviews that mention returning or being a regular customer.85

Min puppy age

3 months

Pricing

Boarding

$60–$75/night

Daycare

$28–$48/day

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