Lockport facilities
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Canvasback Pet Supplies

1 Wellink Dr, Lockport, MB R1A 3R9

4.7
552 Google reviews
GroomingTrainingOnline booking

Overview

Canvasback Pet Supplies, operating since 1958 in Lockport, Manitoba, is a 22,000 sq ft pet center offering dog daycare and overnight boarding services alongside their retail operations. They provide a Reservation & Pricing Portal for daycare and boarding, and also offer professional pet grooming and dog training classes. The facility has kind, passionate staff dedicated to ensuring dogs enjoy their stays.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

552 reviews analyzed

Canvasback Pet Supplies is highly regarded as a premier destination for pet and livestock owners, praised for its massive inventory and exceptionally helpful, knowledgeable staff. While primarily a retail store, its daycare and grooming services receive mostly positive feedback for their 'family vibe' and specialized care, though a few isolated incidents regarding grooming quality and billing disputes exist. Overall, customers consider it 'worth the drive' from the city for the high-quality raw food selection and professional training services.

Staff
4.9
Cleanliness
4.8
Facility
4.8
Dog happiness
4.7
Drop-off / pickup
4.5
Value
4.3
Communication
4.2
Safety
4.0

People love

Massive Selection(45)Helpful Staff(62)Specialized Knowledge(15)

Staff shoutouts

Jenna(4 mentions)Christina(3 mentions)Serena(2 mentions)TravisBrooklyn(2 mentions)

Worth noting

Allegation of physical injury during grooming (razor burn/heat burn)

β€œto find out canvasback burnt my dog with their razor.. he still has burn marks today… it wasn’t razor burns, it was burns from the razor being so hot!!!!”

Dispute over financial records and prepaid daycare passes

β€œthey charged me 2 of my daycare passes on a day my dog wasn't even there... 8*daily daycare cost is A LOT OF MONEY to have stolen from you.”

Grooming consistency(5 mentions)

β€œAfter a consult with the groomer I arrived 2.5 hrs later to find my dog not trimmed to what was agreed upon.”

Pricing/High cost(8 mentions)

β€œThey have a ton of really expensive costly products... it would be nice to see some more variety of affordable dog treats.”

Inventory/Stock issues(4 mentions)

β€œAlways out of Stock! Don't waste your time!”

Owner replies to 15% of reviewswarm tone28 repeat customers

Top Rated

4.7 stars from 552+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 552 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities3 of 14
Reviews552
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Contact facility for pricing

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