Castaic Canine Camp
36975 Ridge Rte Rd, Castaic, CA 91384
Overview
Castaic Canine Camp is a dog boarding and daycare facility located in Castaic, CA, open 7 days a week including holidays. They require vaccinations including Rabies (with LOT/Serial/Batch number), Bordetella, Distemper-Parvo, and Canine Influenza (minimum 2 doses for primary immunization). Reservations are made through their Gingr Portal, with drop-off from 8AM-6PM and pickup from 8:30AM-7PM.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, Distemper-Parvo (DHPPV, DHPP, DA2PP, DA2PPV, DHLPP), Canine Influenza
Policies & Details
Hours & Billing
What Reviews Say
44 reviews analyzedCastaic Canine Camp is overwhelmingly beloved by 84% of reviewers (37 five-star ratings), with customers praising Linda and her staff for exceptional care, cleanliness, and dog happiness. The facility excels at making dogs tired and happy through socialization. However, 3 negative reviews (7%) detail serious concerns including a dog bite injury, burns/blisters, and dogs not being separated as promised - these represent significant red flags. Communication is the main weakness, with some owners frustrated by lack of photo updates. The owner responds professionally to all reviews within 1 day, demonstrating strong engagement.
People love
Staff shoutouts
Worth noting
Dog injury/bite during boarding - dog bit on inner thigh, cuts and sores on paws
“She has a dog bite on her inner thigh, fur matting... and her feet have compacted clay... She has cuts and sores on all 4 paws on her pads.”
Dog burned/blistered skin - possible heat exposure
“Her stomach was burnt, blistered and bright red. She had scabbing and signs of puss.”
Dogs not separated as promised - small dog placed in general population with 30+ dogs
“When I arrived my two little ones were in a pen with about 30 other dogs. He is now limping!!”
Significant weight loss during boarding
“When I picked her up she had lost a lot of weight and seemed sad.”
Neglect allegations - dog left in field, dirty, unhappy
“She was clearly left out all week!!!”
Lack of photo/video updates during boarding
“I was told that I could get pictures or video of him playing or how he was doing. I never received anything.”
No transparency/ability to see dog areas
“I was not able to actually see where my dog would be spending his time.”
Strict no-refund policy
“I did not like the fact that there was a strict no refund policy when making a reservation.”
Price increases
“It's unfortunate that the price has more than doubled.”
At a Glance
Min puppy age
2 months
Pricing
Contact facility for pricing
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