Castaic facilities
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Castaic Canine Camp

36975 Ridge Rte Rd, Castaic, CA 91384

4.6
44 Google reviews
Accepts puppiesOnline booking

Overview

Castaic Canine Camp is a dog boarding and daycare facility located in Castaic, CA, open 7 days a week including holidays. They require vaccinations including Rabies (with LOT/Serial/Batch number), Bordetella, Distemper-Parvo, and Canine Influenza (minimum 2 doses for primary immunization). Reservations are made through their Gingr Portal, with drop-off from 8AM-6PM and pickup from 8:30AM-7PM.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies2+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella, Distemper-Parvo (DHPPV, DHPP, DA2PP, DA2PPV, DHLPP), Canine Influenza

Policies & Details

Hours & Billing

Drop-off hours:8:00AM-6:00PM
Pick-up hours:8:30AM-7:00PM

What Reviews Say

44 reviews analyzed

Castaic Canine Camp is overwhelmingly beloved by 84% of reviewers (37 five-star ratings), with customers praising Linda and her staff for exceptional care, cleanliness, and dog happiness. The facility excels at making dogs tired and happy through socialization. However, 3 negative reviews (7%) detail serious concerns including a dog bite injury, burns/blisters, and dogs not being separated as promised - these represent significant red flags. Communication is the main weakness, with some owners frustrated by lack of photo updates. The owner responds professionally to all reviews within 1 day, demonstrating strong engagement.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Facility
4.7
Safety
4.3
Drop-off / pickup
4.0
Value
3.8
Communication
3.3

People love

Staff kindness and caring - especially Linda(25)Dog loves attending - comes home tired and happy(15)Clean facility(6)Long-term repeat customers(8)Great for socialization/training(3)Reasonable pricing(3)Mountain location - no fireworks noise

Staff shoutouts

Linda(28 mentions)MillieMaxSpike

Worth noting

Dog injury/bite during boarding - dog bit on inner thigh, cuts and sores on paws

She has a dog bite on her inner thigh, fur matting... and her feet have compacted clay... She has cuts and sores on all 4 paws on her pads.

Dog burned/blistered skin - possible heat exposure

Her stomach was burnt, blistered and bright red. She had scabbing and signs of puss.

Dogs not separated as promised - small dog placed in general population with 30+ dogs

When I arrived my two little ones were in a pen with about 30 other dogs. He is now limping!!

Significant weight loss during boarding

When I picked her up she had lost a lot of weight and seemed sad.

Neglect allegations - dog left in field, dirty, unhappy

She was clearly left out all week!!!

Lack of photo/video updates during boarding

I was told that I could get pictures or video of him playing or how he was doing. I never received anything.

No transparency/ability to see dog areas

I was not able to actually see where my dog would be spending his time.

Strict no-refund policy

I did not like the fact that there was a strict no refund policy when making a reservation.

Price increases

It's unfortunate that the price has more than doubled.

Owner replies to 100% of reviewsAvg response: 1dprofessional tone18 repeat customers

At a Glance

Google rating
4.6/ 5
Review score
4.3/ 5
Amenities2 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Min puppy age

2 months

Pricing

Contact facility for pricing

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