Cedar Dale Pet Resort
N1538 N Daisy Dr, Genoa City, WI 53128
Overview
Cedar Dale Pet Resort is a full-service facility located on 8 acres in Genoa City, WI, offering boarding for dogs of all sizes and ages (min 4 months) with social play and individual activity options. Features include 100-guest capacity, all-weather turf yards, complimentary wade pools, Gourmet Pup Cups daily, temperament-tested playgroups, and on-site grooming/training services. Accepts reactive breeds and administers medications for an extra fee.
Amenities & Policies
Max capacity: 100 dogs
Required vaccinations: Rabies, Distemper Combo, Bordetella, Canine Influenza (recommended)
Policies & Details
Hours & Billing
Care & Play
Requirements
Safety & Emergency
What Reviews Say
209 reviews analyzedCedar Dale Pet Resort is highly regarded for its engaging daycare environment, featuring unique themed events like 'Meatball Monday' and frequent social media photo updates that provide peace of mind to owners. While the facility has undergone ownership changes that improved grooming standards and staff professionalism, some historical complaints regarding medical issues and booking errors persist in the record. Overall, it is a well-loved community staple known for its clean facility and attentive, long-term care for regular guests.
People love
Staff shoutouts
Worth noting
Medical neglect/Injury
“Got my dog back after 3 days of boarding and he is unable to walk properly... looks like his paws were burnt and hurt to the touch.”
Feeding errors
“I found fully half of the labeled, prepackaged bags of food had sent with them. So my dogs were only fed once rather then twice a day.”
Lost reservations
“My husband went to drop off our dog on the day of drop off and there was no reservation... We had booked this trip with them 6 months in advance.”
Grooming quality (historical)(6 mentions)
“They hacked our Golden retrievers tails and feathers... No accountability.”
Refund/Credit policies(2 mentions)
“The charge was never credited back. When I inquired as to why they said they only do credits for future visits.”
Breed bias (Huskies/Pitbulls)(2 mentions)
“It appears they have a husky issue and aren’t very accepting of husky’s.”
Top Rated
4.5 stars from 209+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 209 reviews.
At a Glance
Max capacity
100 dogs
Min puppy age
4 months
Pricing
Contact facility for pricing
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