Central Florida K9

Dog returned dirty, no bath or nail trim as promised

“Last time I left my dog for around a week here for boarding he did not get a bath, and he came home with pee & poop stuck on his chest hair.”

Trainer using harsh collar corrections in public

“I witness her yanking on the dogs leash which caused the dogs neck to get yanked back. This dog was wearing a normal collar not a harness... Any professional trainer would know not to jerk or yank so hard like she did because it can cause a spinal injury.”

Dog returned skinny/underweight after boarding

“Came home skinny as a rail. Still doing same thing. He was scared of us when we picked him up.”

Long wait times for scheduled appointments

“We waited for 50 minutes past our scheduled evaluation and we left.”

Price increases and extra fees(2 mentions)

“They raised the price of boarding this year and you have to pay fees for every little detail they perform during the boarding.”

Inconsistent updates during boarding(2 mentions)

“They also dont provide updates/pictures of the dog anymore unless you call and ask for it.”

Lack of follow-through on promised services(2 mentions)

“She was discolored, had no bath and no nail trim as promised.”