Centre Canin Du Loup Blanc

Dog fed only treats for 3 days during heat wave, leading to severe dehydration and $1000+ vet bills

“He had been fed only treats for three days, without receiving his usual food.”

No communication with owner about dietary changes despite explicit instructions and follow-up call

“A simple phone call would have quickly rectified the situation, especially since I had taken the time to call back, mention that I was nearby, and received confirmation that everything was fine.”

Overcrowding concerns - too many dogs at once, dogs left to their own devices

“They have too many dogs at the same time, and the dogs seem to be left to their own devices.”

Lack of transparency - owner only informed of problems when they called back

“My dog pooped 3 times in his pen, and I was only informed once I called back the next day when I called back with a question.”

Rushed check-in process(2 mentions)

“From the moment I arrived, everything was rushed. The staff didn't really take the time to listen to my dog's specific needs.”

Communication gaps(2 mentions)

“The check-in at the daycare was very rushed. The staff didn't take the time to listen to my young dog's needs.”