Centre Pucci

Physical injury during grooming

“The groomer dropped my dog from the table during the trim. He was motionless for a few seconds.”

Dog-on-dog aggression/bites

“Our little baby was bitten by a large dog that wasn't even properly supervised.”

Alleged use of aversive training tools

“The 'dog trainers' don't use positive reinforcement but rather prong collars... and electric collars.”

Grooming: Shaving without consent/Matting disputes(5 mentions)

“My dog ​​was shaved completely without my consent... I was told it was necessary, which wasn't true.”

Scheduling and Cancellation Policies(4 mentions)

“I just called to cancel an appointment 24 1/2 hours before... was told she needs to follow policy. I cannot cancel.”

Language Barrier

“The only downside is that the service is only in English. Several of them don't speak French.”