Chagrin Valley Lucky Dog Club
8405 Bainbridge Rd, Chagrin Falls, OH 44023
Overview
Chagrin Valley Lucky Dog Club is an independently-owned dog boarding and daycare facility in Chagrin Falls, OH, voted best in Cleveland for multiple years. The facility features a build-to-suit climate-controlled property with 7 segregated indoor/outdoor play yards, webcams for owners to watch their dogs, and separates dogs by size and temperament. They offer daycare, boarding, and grooming services with transparent pricing and no reservations needed for daycare.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
37 reviews analyzedThe facility is highly regarded for its cleanliness, friendly staff, and popular live webcam feature that provides peace of mind to owners. Most dogs show extreme excitement upon arrival and return home exhausted, indicating a high level of engagement and play. However, the facility has faced two serious allegations regarding pet health and safety, though the owner provides detailed, professional rebuttals to these specific incidents.
People love
Staff shoutouts
Worth noting
Severe illness/Death following boarding
“Since my original review our sweet Zoey passed away as a direct result of the negligent treatment she received at Lucky Dog.”
Physical injury (Torn ACL) and weight loss
“when we came back to pick him up he’s ACL was torn and he looked very skinny.”
Health/Illness (Kennel Cough)
“she contracted kennel cough while there and lost 15 lbs... turned into pneumonia.”
Grooming/Service execution
“I ended up paying $37 for a bath that essentially didn’t happen... he was in daycare for at least 1.5 hours after his bath.”
At a Glance
Pricing
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