Chateau Barkingham
80 Silo Rd, Orrtanna, PA 17353
Overview
Chateau Barkingham is a small, owner-operated dog boarding facility on 17 acres in Orrtanna, PA, run by Rick and Sandy Allen. They offer boarding with standard rooms at $32/day and Patio Suites for $5 extra, with medication administration, nail trims, and private walks as add-on services. The facility operates like a human hotel with checkout by 10AM and limited business hours.
Amenities & Policies
Required vaccinations: current vaccinations required (specific ones not listed)
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
14 reviews analyzedChateau Barkingham presents a starkly polarized reputation: roughly 57% of reviewers (8) give 5-star ratings praising the clean facilities, spacious private rooms, and owner Sandy's genuine care and updates, with several loyal customers boarding here for 15+ years. However, 43% (6 reviews) give 1-star ratings citing serious concerns including alleged abuse by the owner's husband, constant dog barking, inconsistent pricing, and rude/condescending treatment. The most alarming pattern involves multiple unverified accusations about the husband's conduct with dogs, combined with reports of the owner's hostile customer service during pickup/drop-off interactions. Prospective customers should weigh the genuinely positive long-term relationships against these serious red flags.
People love
Staff shoutouts
Worth noting
Alleged abuse by owner's husband - multiple reviewers report husband accused their dogs of biting, with suspicion about his conduct
“I found out her husband accused my friend's dog of biting him too... I am not sure what her husband is doing to make her think these dogs are biting him.”
Constant dog barking in facility
“Currently dogs have been barking for over 5 mins 8:43 in the morning”
Aggressive/unprofessional owner behavior
“She was extremely rude and condescending after we questioned her about the pricing.”
Facility exterior described as unkempt
“Also the home looks awful outside”
Pricing inconsistency/change at drop-off(2 mentions)
“The fourth time... She was very rude and angry that our plans changed... She insisted that we still pay for the whole next day”
Rude treatment at pickup/drop-off(4 mentions)
“The owner is rather short in hospitality and seemed overwhelmed at drop off and pick up”
Owner's dogs behavior issues(2 mentions)
“Her personal dogs do not behave well... bark a lot and jump at the door”
At a Glance
Pricing
Boarding
$32–$130/night
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