Chateau Poochie

Dog injuries during boarding/daycare - cuts on paws, skin damage, nose injuries

“We left a healthy dog on Saturday and came back Sunday night with a limping dog that had big cuts in his paws. We had to take him to the emergency vet who prescribed antibiotics”

Potential abuse/mishandling - handler using horn near dogs faces, dragging/yanking dogs, yelling

“I watched her on camera during play time... the handler was using what look like a horn, next to her, and a couple of other dogs faces. Also noticed her dragging / yanking another dog on a leash, and yelling at him or her”

Dog showing fear/fear of returning - dog urinating on herself, doesn't want to go

“The most latest we dropped her off, she was so afraid she urinated on herself. Which is unlike my pup she loves people and loves doggy daycares”

Alleged theft of personal property

“First of all, they stole my fancy leather dog leash!”

Poor grooming results - fur missing, not bathed properly

“She came home with patches of fur missing! She didn't smell like she had a bath either and her ears weren't cleaned!!”

Pricing/fees concerns(3 mentions)

“Fees are ridiculous”

Communication issues during extended stays

“Was stalled on periodic check up communication while I was out of the country. Which was extremely inconvenient.”

Dog behavior claims without evidence

“They claimed that my Bernese mountain dog... was acting aggressive and humping other dogs. They provided no video proof”