Cherry Brook Kennels

Nail trimming injury - dog bleeding from nail trim attempt, owner not informed at pickup

“You obviously tried to trim her nails, realized after cutting one they were short when you caused bleeding. I realize these things can happen when you ask for these types of services, however own it and tell me at the time of pick up.”

Dog returned with ticks despite Frontline treatment

“Our dog came home with 12 fresh ticks. He left the house with zero. And yes he was Frontlined about 3 weeks prior.”

Breed restriction not disclosed on website

“I was interested in enrolling my dog-friendly Pitbull Terrier mix into daycare here until I learned over the phone that they're not allowed.”

Price increases over time

“Prices... used to be $25, then $35, now $45 per day ok you know the price when you sign up... but then they hit you an EXTRA $4 a day for dog food?”

Owner demeanor - abrupt communication

“The staff are wonderful that work at the kennel and love the dogs. The owner however, is quite abrupt and could improve her skills in dealing with customers.”