Chisholm Creek Pet Resort

Dog died after boarding stay due to complications related to stay

“Our dog almost died while he was there and has since passed away from complications related to his stay.”

Puppy severely underfed - only 4 feedings over 3 days, vitamins never given

“They fed her ONLY FOUR TIMES over three days!!! They fed her less than our older dog! ABSOLUTELY CRIMINAL!!! Additionally, they NEVER gave her ANY of her VITAMINS!!”

Dog returned traumatized after being bullied by other dogs

“They posted videos of her being bullied on a daily basis by young strong dogs where the owner is laughing her head off. my dog became a sad dog like she feels there s nothing she can do to take the dogs off her.”

Dog returned with bite wound from another dog

“one came back with a large wound on her face from a bite. They both seemed to have been through quite an ordeal and took multiple days to recover their nerves.”

Dog swallowed tennis ball requiring major surgery

“He came back with a tennis ball in his stomach. He then required major surgery to remove the ball and has had to have several vet visits to help with the problems.”

Multiple reports of dogs contracting kennel cough

“Both our dogs got kennels cough after staying here don t leave your dogs here.”

Communication and phone responsiveness(5 mentions)

“Phone calls are rarely answered or returned.”

Wait times at drop-off/pickup(3 mentions)

“The main problems are the 10 minute drop offs and twenty minute pick up intervals. I'd rather not waste 30 minutes a day waiting in hot or cold weather for that.”

Hidden fees and pricing confusion(3 mentions)

“when booking ask for the total price including any add-ons so you wont be surprised by the extra fees upon pick up”

Staff turnover and management issues(3 mentions)

“They care more about making money than keeping experienced employees. This facility is going downhill since the new owners.”