Citrus Pawville - Pet Boarding, Grooming, Daycare

Alleged inadequate feeding during boarding

“When I got home from picking him up, I realize that they had only fed him 1 1/2 cups of food all weekend!! It was written down 4 cups daily”

Reported adverse behavioral response after bathing

“Took my dog here for a bath, afterwards she was terrified of getting a bath.”

Reported discrepancy between quoted and charged grooming price

“Was told the groom would be $45 but charged $60”

Customers reported waiting without prompt staff acknowledgment

“no one came out to see us in the lobby”

Front-desk attentiveness and customer service(3 mentions)

“too busy and NO one at the desk. At least address the folks standing waiting to pay or checking in.”

Grooming concerns, including pricing or experience(2 mentions)

“Won't go back!!!!! Was told the groom would be $45 but charged $60”

Unfriendly or unwelcoming staff experience(2 mentions)

“Did not have any services done, but I just stopped in to check it out and I did not like the attitude of the person at the desk”