City Bark Broomfield

Dogs returned soaked in urine

“It was heartbreaking to pick them up and discover they were completely soaked in urine... it was clear they had been sitting in their own filth for more than a day.”

Severe feeding negligence

“Her food was returned to me with an extra serving... her 'pawgress report' showing that she went an entire day between meals.”

Identity error / Wrong dog released

“They sent me home with the wrong black lab... They told me they couldn’t find my girl so they grabbed a female black lab and figured it was mine.”

Medical neglect/illness

“When we picked her up I had to carry her, she was very weak... turns out her kidneys were failing. We were unable to save her.”

Long wait times for drop-off/pick-up(6 mentions)

“It took 40 minutes to get my dog checked in and dropped off with only six dogs in front of me.”

Excessive crating/kenneling during daycare(5 mentions)

“80% of his time at the facility would have been kennelled, not playing and socializing.”

Staff inattentiveness/Phone usage(4 mentions)

“The individual in there... was on his phone the entire time and did not engage with any pets.”