City Bark Centennial

Hygiene and Neglect (Urine-soaked bedding/pets)

“3 times in a row I’ve picked her up and her dog bed has been soaked through with urine... I was appalled at the state of my cat’s room... sitting in the litter box covered in pee.”

Dehydration Concerns

“My dog had clearly not had water!! The dogs not having water is inexcusable and you will see this is a consistent complaint in the reviews!”

Lack of basic care (No bedding provided)

“They left my dog on a concrete floor all day and night without a bed when I PAID for her to have a raised bed.”

Communication & Updates(12 mentions)

“They fail to give updates or 'report cards' as they advertise in their boarding packages.”

Staffing/Wait Times(5 mentions)

“Every time we walk in it takes 5+ minutes to have someone help us even with multiple people standing around.”

Medication/Feeding Errors(4 mentions)

“I brought joint pills and specifically asked them to give daily but he had the same amount I left him with 4 day later.”