City Bark Littleton

Severe medical negligence (rotting bandage)

“They admitted to leaving him in a rotting bandage for almost a week by mistake and as of today... they have still not paid us back for the $15,000 in veterinarian bills.”

Physical mishandling/Abuse allegations

“She took it upon herself to grab my dog by her neck skin and drag her over to the entrance... she continued to play with the other dog, but the worker didn’t seem to like that.”

Undetected serious injury

“Of course after a visit to the vet is was a broken femur... he had a broken leg for several days in their care.”

Management/Staffing changes(6 mentions)

“Since the new management came in, it just feels off. Things are kind of all over the place and the staff doesn’t seem as confident.”

Billing and overcharging(4 mentions)

“I was overcharged $100 for a 2-day stay... I'm still waiting for the $100 refund for the pool time and individual play time that never happened.”

Difficulty reaching by phone(5 mentions)

“I have never once been able to get ahold of City Bark by phone. I called 10 times through out the day yesterday and no answer.”