Findlay facilities
πŸ•

CJ's Canine Country Club

920 E Bigelow Ave, Findlay, OH 45840

4.9
361 Google reviewsGoogle Verified
Cage-freePhoto updatesOutdoor yardPool / water playAccepts puppiesMedication adminGroomingTrainingClimate controlledOnline booking

Overview

Full-service dog resort offering overnight lodging, indoor and outdoor play areas, daycare and puppy programs, training, grooming, and online boarding bookings.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:Monday-Friday: 6:30am-3:30pm; Saturday: 9:00-10:30am; Sunday: 3:30-5:00pm
Pick-up hours:Monday-Friday: 6:30am-3:30pm; Saturday: 9:00-10:30am; Sunday: 3:30-5:00pm
Late pick-up fee:Pickup on Sunday or weekdays after 8am will have a daycare charge added to the reservation.
Billing method:Per 24h

Care & Play

Group play
Solo play
Daily updates β€” Free
Comfort items allowed

Extras

Owner operated

What Reviews Say

24 reviews analyzed

Reviews are predominantly positive, emphasizing dogs’ happiness, friendly staff, cleanliness, safety, and enjoyable daycare or boarding experiences. Recurring concerns include grooming quality, grooming appointment communication, pricing and added fees, phone professionalism, and two strongly negative accounts involving training outcomes and a dog returning fearful or skittish after boarding. Owner responses are usually warm and personalized, but some responses to negative reviews are defensive.

Staff
5.0
Drop-off / pickup
5.0
Dog happiness
4.6
Communication
4.5
Safety
4.2
Value
4.0

People love

Dogs enjoy daycare, play days, or boarding(9)Clean, safe, and well-maintained facility(5)Friendly and attentive staff(5)Updates or feedback about dogs during visits(3)Positive grooming experience(3)

Staff shoutouts

Katie(3 mentions)AnnaCJ

Worth noting

Dog reportedly returned fearful or skittish after boarding

β€œSecond time our dog came home acting very skidish. We thought maybe it was just an odd occurrence. Third stay he was the same way”

Customer reported no improvement after training and alleged worsening behavior

β€œOUR DOG DID NOT SHOW SIGNS OF IMPROVEMENT AT ALL WHEN WE PICKED HER UP.”

Reported poor grooming result

β€œNot sure who groomed my golden on12-19-22. But his tail was chunked as well as the top part of his back.”

Reported failure to follow up after canceled grooming appointment

β€œThey promised me that they will call me back later on that day to put us in for another day. They haven't called since.”

Reported rude or unprofessional phone communication

β€œI cannot speak to the quality of their service, but they are very rude and unprofessional on the phone”

Grooming service or appointment problems(2 mentions)

β€œWe wanted our dog to be groomed, so we made an appointment for a consultation.”

Pricing, packages, and fees(2 mentions)

β€œUpdated their packages and increased their cost. Boarding packages don’t include day care. Feel like it’s a little pricey.”

Communication or professionalism concerns(2 mentions)

β€œI cannot speak to the quality of their service, but they are very rude and unprofessional on the phone”

Owner replies to 71% of reviewsAvg response: 696dwarm tone12 repeat customers

Top Rated

4.9 stars from 361+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 361 reviews.

At a Glance

Google rating
4.9/ 5
Review scoreInsufficient topic coverage
Amenities10 of 14
Reviews361
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Contact facility for pricing

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