Club Pet Resorts
10719 E Parker Rd, Parker, CO 80138
Overview
Colorado Canine Club is a dog boarding and daycare facility with two locations in Downtown Denver and Parker, CO. They offer a range of services including boarding, daycare, grooming, and training, with a focus on personalized care and enrichment activities like agility and dog sports. The owner emphasizes accommodating all dogs, including those who may not thrive in traditional daycare settings, suggesting experience with reactive or behaviorally challenging dogs.
Amenities & Policies
Policies & Details
Hours & Billing
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What Reviews Say
136 reviews analyzedClub Pet Resorts in Parker is overwhelmingly well-loved by its customers, with the vast majority of reviews giving 5 stars. The facility is praised for its loving, professional staff who genuinely care for the animals, and many dogs (and cats) show visible excitement upon arrival. Positive themes include excellent grooming, long-term loyalty (some customers of 20+ years), indoor/outdoor kennels, and country walks that provide ample exercise. The owner Lisa is frequently mentioned positively. However, there are notable recurring complaints: a controversial policy excluding bully breeds from group play without individual evaluation has drawn sharp criticism from three reviewers, two complaints about phones not being answered, and one report of a dog left in an outside kennel in 95-degree heat (which the owner's response denied). The owner response to the heat complaint was measured and offered a tour to address concerns. Overall, the facility is highly recommended for most pets, but the breed policy and occasional communication gaps are significant pain points.
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Staff shoutouts
Worth noting
Bully breed policy excluding dogs from play without evaluation
“to not even evaluate a well behaved and socialized dog simply because of the breed is unfair and frustrating.”
Dog left in outside kennel in extreme heat
“They left my dog in an outside kennel with 95 degree heat.”
Unanswered phone calls and lack of callback
“No one has ever answered the phone at this location or called me back. I tried several times.”
Bully breed policy(3 mentions)
“I was informed that bully breeds are not allowed to play with other dogs per owner policy.”
Phone not answered / poor communication(2 mentions)
“This place did not answer the phone. I made several calls to them and drove out there.”
Checkout time not clearly communicated
“The checkout time is 1:00pm. This is no where on their reservation form or the web site.”
Top Rated
4.6 stars from 136+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 136 reviews.
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