Club ULD - U Lucky Dog Daycare

Severe medical neglect/dehydration

“Had to immediately take her to the emergency vet where they immediately flagged her for severe and deadly dehydration... had to keep her overnight on IVs.”

Unexplained physical injuries (broken bones/gashes)

“My 5 month old lab broke his leg 2 hours into his first day here. They let me know that they have no idea how it happened.”

Reactive dog management failure

“Otis had been in an altercation, puncturing another dog’s leg... They had no explanation for why my dog was put in this situation when I specifically made arrangements to avoid this.”

Illness (Kennel Cough/Pneumonia/Giardia)(12 mentions)

“My dog boarded here for a week and he contracted with both pink eye and pneumonia from his stay.”

Hygiene/Smell upon pickup(8 mentions)

“I noticed dried, clumped feces all over her tail, legs, and even on her face... caked-in and covered in her fur for several days.”

Billing/Hidden Fees(5 mentions)

“I was NOT told that I would incur a $60 late pick up fee if I didn't pick them up before 11 AM.”