Coast Canine Country Club
20331 Riverside Dr, Newport Beach, CA 92660
Overview
Coast Canine Country Club is a family-owned dog boarding and daycare facility in Newport Beach, CA operated by Stephe Marquart and her husband Glenn. The facility features large outdoor suites with indoor sections, two play yards, a swimming pool, and provides 24-hour on-site supervision. Services include boarding, daycare, grooming, and spa baths, with pricing ranging from $30-34/day depending on dog size.
Amenities & Policies
Required vaccinations: DHLPP, Rabies, Bordetella (suggested), Corona (suggested)
Policies & Details
Hours & Billing
Care & Play
Extras
What Reviews Say
35 reviews analyzedCoast Canine Country Club enjoys overwhelmingly positive reviews with 29 out of 35 reviews giving 5 stars. The facility excels in dog happiness (4.9), with dogs consistently described as excited to arrive and reluctant to leave. Staff members Nancy, Jesse, and Stevie receive frequent praise for genuine love of dogs. However, there are serious red flags: two negative reviews allege improper dog handling and owner unprofessionalism (exploding at customer feedback, banning a customer). Additionally, one review cites billing/communication issues. These negative experiences, while in the minority, raise safety and communication concerns that prospective customers should consider. The facility scores lower on communication (2.8) and drop-off/pickup (2.5), reflecting documented issues.
People love
Staff shoutouts
Worth noting
Alleged improper handling of dogs by staff member (leash pulling/choking)
“I have witnessed him pulling the dogs by the leash choking them”
Owner explosive/unprofessional response to customer feedback
“The owner exploded on me. It was just a suggestion presented respectfully. The next time I called to book they said my dog wasn't welcome there.”
Billing/communication issues with closed facility
“Despite scheduling a Friday pickup, they were closed, forcing me to wait until Monday. I was charged for the closed days”
Unprofessional suggestion of cash payment for discount
“they suggested a cash payment for a discount, which felt unprofessional”
Billing transparency and extra charges
“I was charged for the closed days and, upon picking up my dogs early Monday, faced an additional full-day charge.”
Owner customer service issues(2 mentions)
“The owner exploded on me... they said my dog wasn't welcome there.”
Top Rated
4.5 stars from 37+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 37 reviews.
At a Glance
Pricing
Boarding
$30–$34/night
Daycare
$30–$34/day
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in Newport Beach
Doggie Daycare...And More
Newport Beach, CA
From $25/night
View DetailsDog Republic
Newport Beach, CA
Contact for pricing
View DetailsSunrun Kennels
Newport Beach, CA
Contact for pricing
View Details