Cold Nose Lodge

Alleged fatal dog escape linked to a gate or fence gap

“Due to her blatant negligence, a small dog got out and was hit and killed by a nearby train before they even knew he was missing.”

Reported recurring illness after stays

“Everytime I take my dog there he comes back sick for at least a week.”

Historical boarding complaint involving disputed fees, acceptance policy, and grooming expectations

“This was the worst kenneling experience I've ever had and would not recommend this place to my worst enemy.”

Complaint about inconsistent rules or policy enforcement

“Rules change according to how they feel.”

Drop-off and pickup flexibility(2 mentions)

“I wish there was more flexibility for drop off and pick ups”

Dogs becoming ill after stays(2 mentions)

“Everytime I take my dog there he comes back sick for at least a week.”

Policy or expectation concerns(2 mentions)

“Rules change according to how they feel.”

Boarding charges and service expectations(2 mentions)

“they add $25 for doggy daycare (regardless if your dog participates”