Pasco facilities
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Columbia River Kennels

7196 Columbia River Rd, Pasco, WA 99301

4.6
52 Google reviews
GroomingClimate controlled

Overview

Columbia River Kennels is an 8,150 square foot pet boarding and daycare facility in Pasco, WA featuring in-floor heating and custom ventilation systems. They offer dog boarding, cat boarding, and grooming services, with breed restrictions excluding Pit Bulls and Pit Bull mixes. Required vaccinations include Rabies, Distemper/Parvo, and Bordetella.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper / Parvo, Bordetella

Breed restrictions: Pit Bulls, Pit Bull Mix, fighting breeds

What Reviews Say

52 reviews analyzed

Columbia River Kennels is highly regarded by long-term clients for its cleanliness, affordable pricing, and the visible happiness of dogs upon pickup. However, the facility has recently faced significant backlash regarding a strict no-pitbull policy and a refusal to allow prospective clients to tour the kennels. While many reviewers praise the veteran owners personally, management's responses to negative feedback are often confrontational or dismissive.

Cleanliness
5.0
Dog happiness
4.8
Facility
4.5
Value
4.5
Staff
4.2
Communication
4.0
Drop-off / pickup
4.0
Safety
3.5

People love

Veteran Owned(3)Dog Happiness(12)Cleanliness(4)

Staff shoutouts

CoreyDrew(6 mentions)Natalie(5 mentions)Kathy

Worth noting

Breed discrimination policy (Pitbulls)

β€œBrought my two sweet pups here for three years only to be denied service because they changed their policy and now discriminate breeds.”

Physical injury/Sores

β€œExcept the last 2 times he has been getting sores on his 2 back paws not a good look when I leave him for a couple of days and come home to a dog in pain.”

Refusal of facility tours

β€œThe lady informed us that they do not give tours and that they do not show the kennels to customers. More red flags.”

No-tour policy(2 mentions)

β€œI don’t get a good feeling about this place. They do not allowed tours”

Owner/Staff defensiveness(2 mentions)

β€œInstead of blaming prospective customers, you might want to take some responsibility.”

Owner replies to 78% of reviewsdefensive tone11 repeat customers

Top Rated

4.6 stars from 52+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 52 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.3/ 5
Amenities2 of 14
Reviews52
Repeat customersNumber of reviews that mention returning or being a regular customer.11

Pricing

Contact facility for pricing

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