Comfort Kennels

Alleged physical abuse of a dog by staff

“he yelled G** D***** and shoved her to the ground then proceeded to kick her in the side.”

Alleged rough handling during intake

“He was way too rough and was dragging her on the leash.”

Reported illness after boarding, with reviewer attributing it to inadequate sanitation

“both dogs had gotten kennel cough there”

Reported injury and alleged failure to disclose it

“one of my two dogs that stayed here came back with a sore on his foot that they neglected to mention to me the entire 10 days”

Reported abnormal behavior at pickup

“seemed drugged when I picked them up”

Delayed communication about dogs’ welfare

“The communication is not the greatest as it takes days for a response about how the dogs are doing.”

Reviewer reports inability to inspect kennel area

“Would not show kennels behind fence which is where they are”

Reported staffing and space limitation

“Kennels are small and only 2 people taking care of 40 - 50 dogs at a time.”

Rude, condescending, or inadequate communication(4 mentions)

“The communication is not the greatest as it takes days for a response about how the dogs are doing.”

Alleged rough or abusive dog handling(3 mentions)

“he yelled G** D***** and shoved her to the ground then proceeded to kick her in the side.”

Alleged cleanliness or illness concerns(2 mentions)

“both dogs had gotten kennel cough there ( this comes from not cleaning up feces properly)”

Limited facility transparency or access(2 mentions)

“Would not show kennels behind fence which is where they are”

Capacity, staffing, or space concerns(2 mentions)

“Kennels are small and only 2 people taking care of 40 - 50 dogs at a time.”

Concerns about withholding bedding or belongings(2 mentions)

“they were being withheld of their beds as a punishment”

Customers reporting they would not return(2 mentions)

“I will never use this facility again !!! Ever”