Cameron Park facilities
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Companion Animal Hospital

3275 Coach Ln, Cameron Park, CA 95682

4.7
171 Google reviews

Overview

Companion Animal Hospital is a full-service veterinary hospital in Cameron Park, CA that also offers pet boarding services. As a veterinary facility with boarding, they would have on-site emergency veterinary care available. The boarding is mentioned briefly on their services page but no specific details about pricing, policies, or amenities are provided.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

171 reviews analyzed

Companion Animal Hospital is highly regarded for its compassionate end-of-life care and the expertise of Dr. Felton, with many clients remaining loyal for over a decade. While the medical staff receives near-universal praise, there are significant friction points regarding front-desk communication and sudden price increases for boarding and procedures. A few serious outliers regarding emergency handling and surgical outcomes suggest a need for better consistency in urgent care protocols.

Cleanliness
5.0
Dog happiness
4.8
Facility
4.7
Staff
4.6
Value
4.2
Drop-off / pickup
4.0
Communication
3.8
Safety
3.5

People love

Compassionate Euthanasia(8)Expertise of Dr. Felton(15)Emergency Care(4)

Staff shoutouts

Erin Felton(16 mentions)Jae Yu(5 mentions)ZachHaileyJeannetteRodda(2 mentions)

Worth noting

Surgical fatality during routine procedure

“took in our perfectly healthy dog to get neutered and she died.”

Emergency refusal of long-term patient

“My own vet of 6 + years wouldn’t even take the time to look at her. They sent us away.”

Alleged owner harassment via personal text

“the owner of companion animal Hospital herself... made a rude text message to somebody I know personally.”

Pricing transparency and increases(4 mentions)

“We were shocked to be signing for a $400+ bill... they doubled the rate and if I didn't like it there was no pressure to board.”

Prescription/Refill issues(2 mentions)

“Would not fill our dogs 12 month RX even though she was last seen just over 10 months ago.”

Front desk professionalism(3 mentions)

“The staff (not the vets) are sub par on communication and their ability to empathize.”

Owner replies to 92% of reviewsprofessional tone18 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.3/ 5
Amenities0 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

Contact

Visit Website+1 530-677-3868Get directions to 3275 Coach Ln, Cameron Park, CA 95682

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