Garden City facilities
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Companions Dog Resort

106 W 39th St, Garden City, ID 83714

4.8
227 Google reviews
Outdoor yardAccepts puppiesGroomingTrainingClimate controlled

Overview

Companions Dog Resort is a boutique dog boarding and daycare facility in Garden City (Boise), Idaho, that has been serving the community since 2010. They emphasize quality over quantity with smaller dog limits, experienced staff (owner has 28+ years experience), and personalized care. The facility offers outdoor play yards, climate-controlled indoor areas, grooming services, and has won multiple Best of Boise awards.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 20 dogs

Required vaccinations: Rabies, Distemper, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7:00AM-6:30PM weekdays
Checkout time:12pm
Billing method:Per night

Cancellation & Deposits

Holiday surcharge β€” $5/night

Care & Play

Group play
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required if 7 months or older

Extras

Multi-dog discount β€” $40/night for 2nd dog (vs $45 for 1st dog)
Senior dog accommodations
Owner operated

What Reviews Say

223 reviews analyzed

Companions Dog Resort receives overwhelmingly positive reviews with 95% being 5-star ratings. Customers consistently praise the friendly, caring staff who know dogs by name, the clean outdoor facility with proper separation of large and small dogs, and the obvious happiness dogs display when attending. The facility is praised for its socialization benefits, especially for timid dogs, and its accommodating nature with last-minute bookings. However, there are serious red flags including two documented dog bite injury incidents within 6 months at the facility, a kennel cough complaint, and a neighbor's noise/smell complaints. The owner (Connie) is frequently mentioned and generally well-regarded, though a few reviews criticize her customer service. With customers reporting use spanning 10-15 years, this is clearly a trusted local establishment despite the isolated safety incidents.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Communication
5.0
Value
5.0
Drop-off / pickup
5.0
Safety
4.5

People love

Staff genuinely care about dogs(150)Dogs excited to attend(120)Clean, outdoor facility with proper separation(80)Long-term customers (years/over a decade)(50)Good for socialization/shy dogs(30)Accommodating with last-minute bookings(25)

Staff shoutouts

Connie(45 mentions)TJ(12 mentions)Patty(8 mentions)Dana(6 mentions)Devrey(5 mentions)Cheryl(4 mentions)Dawn(3 mentions)

Worth noting

Dog bite injuries occurring on premises - two incidents within 6 months

β€œEach instance resulted in veterinary visits and bills in excess of $200 and each time the wounds required surgical closure and were consistent with a dog bite.”

Kennel cough outbreak

β€œThey gave my dog Kennel Cough and she is very sick because of this business.”

Poor communication/follow-up with potential customers

β€œWe answered those questions and never heard back even tried following up twice.”

Dogs dismissed from daycare for barking

β€œwe were asked to not come back due to my dogs 'barking too much'”

Neighbor complaints about noise and smell

β€œI am a nearby neighbor. Several people, some also neighbors have complained of smell: some say it smells like death.”

Owner responsiveness to issues(2 mentions)

β€œthe owner NEVER REPLIED other than issue a refund check to cover the services we had pre-purchased”

Dogs being dismissed from program

β€œwe were asked to not come back due to my dogs 'barking too much'”

Owner replies to 85% of reviewsprofessional tone180 repeat customers

Top Rated

4.8 stars from 227+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 227 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.9/ 5
Amenities5 of 14
Reviews227
Repeat customersNumber of reviews that mention returning or being a regular customer.180

Max capacity

20 dogs

Pricing

Boarding

$40–$45/night

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