Connecticut Veterinary Center
88 High Rd, Kensington, CT 06037
Overview
Connecticut Veterinary Center is a multi-location veterinary hospital in Connecticut offering boarding and grooming services alongside medical care. The Kensington location provides boarding facilities as part of its comprehensive pet care services, with 24/7 emergency vet care available at their West Hartford location. While they offer grooming and vaccination services, detailed boarding policies such as pricing, capacity, and specific daycare offerings are not clearly stated on the website.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Safety & Emergency
What Reviews Say
74 reviews analyzedConnecticut Veterinary Center receives overwhelmingly positive reviews (70% 5-star) with particular praise for compassionate, knowledgeable staff and quality veterinary care. However, serious red flags emerge in 3 negative reviews alleging unauthorized procedures, misdiagnosis, and potential malpractice - issues that significantly impact the safety score. Recurring complaints include high costs, difficulty scheduling urgent appointments, and restrictive prescription policies. The owner responds professionally to all reviews, typically within 1-2 days.
People love
Staff shoutouts
Worth noting
Alleged unauthorized medical procedure performed on cat without owner consent
โDr. Compton performed a procedure on my cat without my permission. He came home limping.. She punctured his bladder with a needle..โ
Suspected misdiagnosis leading to delayed treatment
โFirst visit, emergency room pay but didn't even take x-ray, just told me that his leg is like that because he possibly has diahheria... I mean I am not a doctor and I could tell his leg was broken... It was a broken rear leg.โ
Potential malpractice concerns
โHorribly inept. Wasted years of borderline malpractice servicing. Couldn't correctly diagnose my poor doggy.โ
High prices / expensive(3 mentions)
โVery expensive. I feel they did the 'physical' unnecessarily just for profit.โ
Difficulty making appointments / availability(2 mentions)
โVery hard to make appointments here. It's fine for annual checkups that you can schedule in advance but don't expect to be able to bring your pets here if they have an issue.โ
Prescription policy / no external prescriptions
โThey also won't allow you to fill prescriptions through chewy and force you to buy your supplies through them.โ
Poor follow-up on test results
โI was due test results on a Saturday and received no call. I had to call Monday AM... 3 calls during the day and still no response.โ
Appointment scheduling errors
โFor that appointment they told me it was today and they tell me now that I don't have any appointment, it wasn't very unprofessional of you by not giving the correct information.โ
At a Glance
Pricing
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