Country Aire Pet Resort
11953 Kern Dr, Redding, CA 96003
Overview
Country Aire Pet Resort is a family-owned pet boarding and grooming facility serving Redding, CA since 1972, with over 53 years of experience providing dog and cat boarding services. They offer spacious kennels, outdoor play areas, climate-controlled facilities, medication administration, and professional grooming services including bath and brush, breed cuts, nail trimming, and tidy trims.
Amenities & Policies
Policies & Details
Safety & Emergency
Extras
What Reviews Say
79 reviews analyzedCountry Aire Pet Resort is highly regarded for its cleanliness and professional staff, with many long-term clients praising the facility's strict vaccination standards and the 'exhausted' state of dogs after daycare. While the majority of feedback is glowing, there are serious isolated reports regarding a lack of communication during medical emergencies and concerns about heat safety for isolated dogs. Overall, it is a popular choice in Redding for both dogs and cats, though owners of medically fragile or anxious pets may want to emphasize communication preferences.
People love
Staff shoutouts
Worth noting
Medical neglect/Failure to notify owner of illness
“They tell her Sadie our Weimaraner, didn’t eat. Really? No concern for her health? No phone calls to my husband... She was severely dehydrated And malnourished.”
Heat safety and isolation
“They put her outside, alone, isolated in 100+ degree weather with NO SHADE!”
Dangerous driving by staff/owner
“You BARELY avoided totaling my friend's car BECAUSE THE CELL PHONE IN YOUR HAND WAS CLEARLY MORE IMPORTANT!”
Lack of updates/photos(2 mentions)
“No photos or updates on our dogs the entire time they were there.”
Handling/Leash transition(2 mentions)
“before I could even touch him she yanked him away from me and brought him through the back.”
At a Glance
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