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Country Club Kennels Boarding

Name: Country Club Kennels Boarding
Address: 107 N Cross Rd, Lagrangeville, NY 12540, Lagrangeville, NY, 12540.0, US
Telephone: +1 845-223-3618
Rating: 4.3

107 N Cross Rd, Lagrangeville, NY 12540

4.3

43 Google reviews

Accepts puppiesMedication adminGrooming

Overview

Country Club Kennels Boarding in Lagrangeville, NY offers dog and cat boarding with professional on-site grooming by groomer Audrey. Pricing ranges from $36/night for single dog to $70/night for double occupancy (plus tax), with $22/night for cats. They require vaccinations including Rabies, Distemper/Parvo, Bordatella, and Canine Influenza for dogs, and administer medications for $2-5/day extra.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordatella, Canine Influenza, Feline Leukemia (not required for cats)

Policies & Details

Hours & Billing

Pick-up hours:9-11am or 4-6pm

Checkout time:12pm (AM or PM selection)

Billing method:Per night

Cancellation & Deposits

Cancellation notice:14 days notice

Cancellation penalty:Less than 2 weeks (3 weeks peak) prior results in cancellation fee; 48 hours or less = full reservation charged

Deposit required — $50-$100 depending on season (non-refundable/non-transferable)

Holiday surcharge — Higher deposit required during peak (June-Labor Day, holidays, school vacations)

Care & Play

Comfort items allowed

Feeding policy:Owner provides food

Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

43 reviews analyzed

Country Club Kennels enjoys an overwhelmingly positive reputation with 32 of 43 reviews giving 5 stars. Long-term customers praise the caring staff, clean facilities, and excellent communication during stays. However, a handful of negative reviews (6 total 1-2 star) highlight serious concerns about dogs being left in kennels without exercise, poor communication about issues, and dogs returning dirty or showing signs of stress. The new owners (who recently acquired the facility) respond professionally to all reviews and mention renovations. The majority of customers are highly loyal, with many using the facility for 10+ years.

Staff

4.5

Facility

4.5

Communication

4.5

Drop-off / pickup

4.5

Dog happiness

4.0

Cleanliness

4.0

Safety

4.0

Value

4.0

People love

Caring staff who treat pets like family(15)Clean facility(8)Excellent communication while owners away(6)Long-term/loyal customers(10)Professional owners (Debbie and Don)(8)Good grooming services(3)

Staff shoutouts

Debbie(12 mentions)Don(4 mentions)Audrey(2 mentions)

Worth noting

Dogs left in kennels for entire stay without exercise/relief

“They told my husband they had to hose the kennels from outside without obviously taken our dogs out of the kennel”

Dogs returned dirty with fecal matter/urine staining

“Our husky was FILTHY... fecal matter and urine staining her fur”

Dogs showing signs of trauma/abuse after stay

“My lab had a crooked tail that was tucked between his legs for a week following his stay. He didnt seem happy at all.. id even go as far as to say he seemed abused”

Staff afraid of dogs/not properly trained

“the actual reason is because they were afraid of our dogs”

Rude office staff

“Woman that works in office is down right nasty! Walked in with my dog and she yelled at me”

Poor communication about dog issues during stay(2 mentions)

“They didn't contact us at ALL not even when we were on vacation to say there was an issue”

Grooming services not available when promised

“they said no they didn't have time and the groomer isn't there on Tuesdays”

Staff rudeness(2 mentions)

“People in the office were EXTREMELY rude upon both drop off and pickup”

Lack of transparency about facility

“they won't let you see inside the kennels! Wonder why that is?”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone18 repeat customers

At a Glance

Google rating

4.3/ 5

Review score

4.3/ 5

Amenities3 of 14

Reviews43

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$36–$70/night

Contact

Visit Website +1 845-223-3618 107 N Cross Rd, Lagrangeville, NY 12540

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