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Country K9

Name: Country K9
Address: 667 Walters Mill Ln, Stephenson, VA 22656, Stephenson, VA, 22656.0, US
Telephone: +1 540-667-7387
Rating: 4.6

667 Walters Mill Ln, Stephenson, VA 22656

4.6

77 Google reviews

Outdoor yardAccepts puppiesGroomingTrainingClimate controlledOnline booking

Overview

Country K9 Pet Resort & Spa is a family-owned boarding, grooming, and training facility located on 5 acres in Stephenson, VA. They offer climate-controlled indoor canine suites with large outdoor areas, grassy play yards, grooming services, and board-and-train programs. The facility requires a $25 deposit per pet and books up to 4 weeks in advance.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies4+ months

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:8:00am-5:00pm

Pick-up hours:8:00am-5:00pm

Checkout time:1:00pm

Late pick-up fee:True

Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice

Cancellation penalty:Forfeit $25 deposit or $25 charge

Deposit required — $25 per pet

Care & Play

Group play

Solo play

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Multi-dog discount — Multiple Pet Boarding Discount

Senior dog accommodations

Owner operated

What Reviews Say

75 reviews analyzed

Country K9 is highly regarded for its exceptional affordability and its ability to handle high-anxiety, aggressive, or 'difficult' rescue dogs that other facilities turn away. While the staff receives near-universal praise for their compassion and the grooming services are a major highlight, the physical facility is described by some as dated or 'run-down.' Despite a few serious complaints regarding cleanliness and feeding consistency, the vast majority of long-term clients express deep trust in the care provided.

Staff

4.9

Value

4.9

Drop-off / pickup

4.8

Communication

4.7

Dog happiness

4.6

Safety

4.2

Cleanliness

3.8

Facility

3.2

People love

Affordability(12)Handling Difficult/Rescue Dogs(6)Grooming Quality(7)

Staff shoutouts

Melissa(3 mentions)ChelseaRuss

Worth noting

Allegations of underfeeding/missed feedings

“This weekend when I picked my boys up they still had half their food in their bag, meaning they were severely underfed for the weekend.”

Unsanitary conditions and lack of climate control reported by visitors

“Dirt and feces all over the place! ... They also had no A/C.. Only fans.. Box fans! Literally laying on top of the crates.”

Facility Appearance(4 mentions)

“The place looked really run down from the outside and kinda like a motel had been there and it just got a paint job.”

Noise Levels

“This place was sooo loud it scared my 3 little girls to death... You couldn't hear anything but the barking!!!”

Owner replies to 97% of reviewswarm tone18 repeat customers

Top Rated

4.6 stars from 77+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 77 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.4/ 5

Amenities6 of 14

Reviews77

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Min puppy age

4 months

Pricing

Contact facility for pricing

Contact

Visit Website +1 540-667-7387 667 Walters Mill Ln, Stephenson, VA 22656

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