Country Kennels and Dawg Waterpark

Kennel cough/disease outbreak at facility

“I attended a dog birthday party here & almost all the dogs who attended got kennel cough! They have knowingly had kennel cough at their facility for quite some time!!”

Dogs becoming ill after boarding (vomiting, diarrhea)

“My dogs both had vomiting and one had vomiting and bloody diarrhea. My vet bill is enormous.”

Grooming damage to dogs (uneven cuts, skin issues)

“Our boy had one eyebrow shaved almost completely off and the girl's had been layered oddly.”

Allegations of unsanitary conditions (rats, feces)

“Your pet is left in pitch black kennels trapped by rats in rats feces because they leave the food out all night”

Staff honesty/transparency concerns

“When I asked questions, management gave misleading answers, and once I pointed out inconsistencies, they brushed it off”

Grooming quality inconsistency(4 mentions)

“They shaved some parts really short... his eyes are so dirty even just had bath this morning”

Staff attitude at front desk(3 mentions)

“Some young girl in the office. No please no thank you. No hello. No nothing very bad attitude”

Double standards in pet policies(2 mentions)

“There are requirements for male dogs that are not required of female dogs”

Communication gaps about pet care(2 mentions)

“I provided clear instructions on administering my older dog's medication... 48 hours after leaving our dogs there, I received a call asking is there was a trick to giving her the medication”