North Versailles Township facilities
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Country Lane Pet Hotel & Pet Supplies

1075 3rd St, North Versailles Township, PA 15137

4.9
86 Google reviews
Staff overnightGroomingClimate controlled

Overview

Mancuso's Country Lane Pet Hotel & Pet Supplies is a family-owned dog boarding and daycare facility in North Versailles, PA, serving the Pittsburgh area for over 40 years. They offer climate-controlled indoor rooms, 24-hour care, 4-6 daily outdoor walks, optional group play, and individual meal preparation using the dog's own food. Limousine transport service is also available.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

86 reviews analyzed

Country Lane Pet Hotel enjoys exceptional customer loyalty with an overwhelmingly 5-star rating (78 of 86 reviews). Customers consistently praise the staff's genuine love for dogs, the clean facility, and the obvious happiness their pets experience visiting. Long-term relationships dominate the feedback, with many clients trusting the facility for decades. The few minor complaints (staffing, checkout interaction) are outliers in an otherwise pristine reputation. The owner responds personally to every review with warm, customized messages, demonstrating exceptional customer engagement.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Communication
5.0
Facility
4.8
Drop-off / pickup
4.8
Value
4.3

People love

Dog happiness/excitement to visit(15)Staff treating dogs like family(12)Trust and safety(10)Long-term loyalty (years of service)(8)Clean facility(6)Accommodating/special needs pets(5)Limo/pickup service(4)Overnight staff presence(2)

Staff shoutouts

Mancuso(3 mentions)Chris(2 mentions)Gayle(2 mentions)JesseDylanDave

Worth noting

Staffing concerns

They need more workers. Had to go somewhere else

Checkout interaction

Took off one star for food shaming check out person. (Not sure if that was pressure to buy from them or just shaming in general.

Owner replies to 100% of reviewsAvg response: 1dwarm tone18 repeat customers

At a Glance

Google rating
4.9/ 5
Review score
4.9/ 5
Amenities3 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

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