Country Pet Inn

Health and Disease Management (Kennel Cough)

“When I called him to see if our dogs... got Kennel Cough he stated, I told you last week they showed symptoms. In fact, he never told us anything.”

Sanitation concerns (feces/urine in kennels)

“his kennel had feces and pee they assured they were going to be picking up.”

Communication and Responsiveness(4 mentions)

“received no communication back... They seem to only communicate via email and do not pick up phones well.”

Hygiene/Smell upon pickup(2 mentions)

“pet bed was saturated with pee, and dogs smelled like ammonia.”

Scheduling/No-shows(2 mentions)

“I doubled checked with owner for drop off and, he no showed so I was left rushing around.”