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Country Pet Resort

Name: Country Pet Resort
Address: 8525 Flewellyn Rd, Ashton, ON K0A 1B0, Ashton, ON, K0A 1B0, CA
Telephone: +1 613-294-3878
Rating: 4.4

8525 Flewellyn Rd, Ashton, ON K0A 1B0

4.4

35 Google reviews

Cage-freeOutdoor yardMedication adminClimate controlled

Overview

Country Pet Resort is a small, owner-operated boarding kennel in Ashton, Ontario that accommodates up to 11 dogs. They offer boarding at $50/day (taxes included) with 4-5 hours of daily playtime, and dog daycare services. The facility has both indoor climate-controlled runs and an outdoor fenced yard. Payment is cash only, and they accept pets that are not neutered or spayed.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Max capacity: 11 dogs

Required vaccinations: current veterinary vaccinations

Policies & Details

Hours & Billing

Drop-off hours:8am to 10am

Pick-up hours:4pm to 5pm

Billing method:Per night

Cancellation & Deposits

Cancellation penalty:No deposit refunds for cancellations

Deposit required — $70 for holiday reservations

Care & Play

Group play

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Accepts unneutered or unspayed pets

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

35 reviews analyzed

Country Pet Resort is a highly polarizing facility with a deep base of loyal, long-term clients who praise the owner, Linda, for her extensive knowledge and exceptional care during emergencies. While most dogs return home happy and exhausted from play, a small minority of reviewers report serious concerns regarding abrupt staff behavior, lack of facility transparency, and isolated incidents of poor hygiene. The consensus suggests a 'dogs-first' environment where the owner's personality may be perceived as blunt by humans, but her dedication to the animals is fiercely defended by regulars.

Dog happiness

4.5

Facility

4.3

Cleanliness

4.2

Safety

4.0

Communication

4.0

Staff

3.8

Value

3.5

Drop-off / pickup

3.2

People love

Exhausted/Happy dogs(8)Long-term loyalty(12)Going above and beyond in emergencies(3)

Staff shoutouts

Linda(18 mentions)Luc(4 mentions)

Worth noting

Rough handling of animals during intake

“the owner violently tugged her in and shut the door.”

Allegations of poor hygiene/neglect

“She also had a hot spot on her leg. This, according to the vet, was from laying in her own urine.”

Restricted access to facilities

“We were not allowed to see them again before leaving nor were we given the opportunity to see where they'd be staying.”

Abrupt or unfriendly customer service(5 mentions)

“The person we dealt with was very abrupt with us when we got there.”

Pricing transparency

“On the website, it said that a day of boarding is $26. We weren't even told that nights actually cost $30 until the day we dropped our dog off.”

At a Glance

Google rating

4.4/ 5

Review score

3.9/ 5

Amenities4 of 14

Reviews35

Repeat customersNumber of reviews that mention returning or being a regular customer.16

Max capacity

11 dogs

Pricing

Boarding

$50/night

Contact

Visit Website +1 613-294-3878 8525 Flewellyn Rd, Ashton, ON K0A 1B0

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