Country Tails Bed And Biscuit
1803 Garner Field Rd, Uvalde, TX 78801
Overview
Country Tails Bed & Biscuit is a pet boarding and grooming facility in Uvalde, TX offering boarding, daycare, grooming, and specialized care services including medication administration and senior pet care. They have climate-controlled accommodations and were purchased by the Lancaster and Langford families in 2022.
Amenities & Policies
Policies & Details
Extras
What Reviews Say
55 reviews analyzedCountry Tails Bed And Biscuit is a highly-regarded facility for long-term boarding and daycare, with many repeat customers praising the cleanliness and the staff's warmth. However, there is a significant divide regarding their grooming services, with several reports of physical injuries (bleeding nails/razor burns) and communication breakdowns regarding specific cut styles. While the majority of customers are extremely satisfied, the grooming department presents a recurring safety and quality risk.
People love
Staff shoutouts
Worth noting
Physical injury during grooming (nicks/bleeding)
“When I picked her up I looked in the back seat there was blood everywhere. I asked for her nails to be trimmed not take a nail off.”
Dogs returning home in poor condition/distressed
“Both of my dogs came home stinking horribly, beds and blankets destroyed which means they were not getting enough exercise or were neglected.”
Grooming quality/miscommunication(4 mentions)
“Picked up my mini Australian shepherd today and he was completely shaved. I never asked for this cut.”
Poor customer service/attitude(2 mentions)
“The girls are young with poor customer service except one. My questions were received with annoyance.”
At a Glance
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