Countryside Kennels LLC
62616 Fruitdale Ln, La Grande, OR 97850
Overview
Dog boarding is offered with daily rates based on kennel size and dog weight; the facility provides outdoor play, medication assistance for an extra fee, required vaccinations, comfort items, climate control, and holiday deposits as needed.
Amenities & Policies
Required vaccinations: Distemper booster including Parvo (Every year), Bordetella (Kennel Cough)- by nasal spray or by shot every 6 months if not administered by the vet, Rabies vaccine
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
18 reviews analyzedCountryside Kennels LLC receives predominantly positive reviews emphasizing caring staff, good pet care, cleanliness, and accommodating service. Two reviews report serious concerns about communication, recordkeeping, pickup condition, and pricing, while another reports a last-minute reservation cancellation. Owner responses are present on only three reviews and are brief, warm, and personalized.
People love
Staff shoutouts
Worth noting
Check-in and recordkeeping failure
“they never “checked” him in, then proceeded to tell me the next day they had no record of my dog being at the shelter”
Reported poor condition of dog and belongings at pickup
“he is full a mud and dirt, soaking wet, blanket toy, and food bowl are disgusting”
Reported pricing discrepancy
“charged more than originally stated”
Last-minute cancellation affecting customer plans
“The owner waited until the last minute to cancel our reservation, leaving us high and dry.”
Difficulty reaching the facility by phone
“Can't call to ask questions they are never there.”
Communication and check-in recordkeeping
“Horrible at communication. Dropped my dog off for a night, they never “checked” him in, then proceeded to tell me the next day they had no record of my dog being at the shelter… Can’t call to ask questions they are never there.”
Dog and belongings returned dirty or wet
“then going to pickup hoping my dogs there he is full a mud and dirt, soaking wet, blanket toy, and food bowl are disgusting.”
Unexpectedly higher charge
“& on top of that charged more than originally stated.”
Last-minute reservation cancellation
“The owner waited until the last minute to cancel our reservation, leaving us high and dry.”
At a Glance
Pricing
Boarding
$23–$31/night
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